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CUSTOMER SUPPORT

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FAQ

You can reach us in many ways.

Customer support

+905396769475

Frequently asked questions

How do I book a surgery?

Simply fill the “Get Your Free Quote” form and a Patient Coordinator will assist you with the process.

What will the stay be like?

Booking Surgery offers a full hospital stay to ensure that the patient receives the best medical care. An in-patient coordinator and a translator will always be accessible throughout your stay as well.

Do I have to arrange transportation?

Every surgery with Booking Surgery includes complimentary transportation to and from the airport. Your Patient Coordinator will arrange your transport. Our transport team will greet you at the airport when you arrive and will drive you to the medical facility you’ll be staying at. The Treatment Schedule that will be given by your Patient Coordinator will have more details.

Am I allowed to bring a companion?

Each patient is allowed to bring a companion free of charge and both the patient’s and their companion’s meals are complementary.

Can I book my plane tickets through Booking Surgery?

Absolutely! Bookings Surgery offers surgery packages with or without plane tickets, your Patient Coordinator will help book your plane tickets.

Can I purchase any medications at the hospital?

Take-home medications are included in our packages, additionally vitamins and special bariatric protein shakes are available to patients at a discounted price.

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Booking Surgery
4.8
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Dano Kendall reviewed 5⭐️ For David Turker and Booking Surgery

From the word go with my coordinator David he helped with everything and anything even the question that must people would think are silly but he took the time to explain everything properly and that made me feel at ease, he helped me get everything booked and I paid my deposit, 4 months later I was on the way Optimed hospital for my gastric sleeve with Dr Ali Tardu, on arrival at the hospital we was welcomed by a very happy to see us translator that got us all booked into the hospital and shown to our room, most test were completed that night and then we got some sleep ready for the next day for the op.. op went amazing and the after care from the nurses and surgeon and staff is amazing, they go above and beyond for you making sure your always ok not in any pain and comfortable at all times.. I can’t thank everyone at Optimed hospital enough, even after returning home I wanted the video from my surgery got back in contact with David Turker and within 48 hours I had the complete file on my phone.. if you want a company that’s really cares about you and your health over profits booking surgery is the place to go, would highly recommend and wouldn’t think twice about using them myself in the future 🥰!! THANKS AGAIN TO DAVID AND EVERYONE AT BOOKING SURGERY 💙

Lily-Mae Woodward reviewed 5 stars for Medistanbul & all the staff!

5 star for medistanbul !! The most lovely staff throughout this whole journey! So helpful and I couldn’t have wanted anything more, so patient and kind, the hospital is spotless and all members of staff are extremely hygienic and make sure you are feeling as best as you possibly can be. I can not recommend booking surgery & medistanbul hospital enough! Will definitely be returning for any future operations xx

Michaela Pinches reviewed The duty of care has been 100% by the…

The duty of care has been 100% by the surgeon, care team & the translators, especially Bill who has gone above and beyond to make sure we have had the best stay in yasam. He really is the best and couldn't do enough ensure our stay was positive, and comfortable. Steve & Akin have attended to our needs tirelessly daily, along with all the other care colleagues and given the best care ever. The meals were not always good, but did have several options, although if you're English the combination of variety didn't always go together Protein is a big factor for recovery by the hospital, but the catering team need room for improvement based on protein meal choices. The cleaners cater to you're needs aswell not just to keeping your rooms clean and fresh bedding, they help in any other ways they can. I recommend yasam hospital for surgery and care, the team give 100% in everything they do Thank you floor 2 you've been absolutely amazing . ❤️

Julia Walker reviewed 5***** at Yasam

The interpreters were amazing, couldn’t be more helpful, especially Bill who went above & beyond to accommodate us & our quirky ways. The nurses & care assistants couldn’t be more attentive & patient, and worked tirelessly to give round the clock care, especially Steve & Akin. The surgeon Dr Fatih was thorough in his examination & aftercare, I can’t thank everyone enough, and feel confident about the surgery I have had at Yasam hospital. There is room for improvements with meals, & could be better coordination in line with aftercare meal suggestions for recovery. Though you do get 3 meals a day & there is an area to get a drink or sweet snack. I do feel that everyone involved in our care gave 100% & recommend bookingsurgery.com & Yasam hospital for anyone considering surgery.

Poppi reviewed Breast Augmentation with Booking Surgery

I had a fabulous experience with Booking Surgery for my breast augmentation. From start to finish the whole process was so smooth and easy, and made better by my co ordinator Pierre. He was kind and reassuring, and honestly couldn’t do enough for me. He responded swiftly to my questions and queries, nothing was to much for him and I’m so grateful! My surgeon, Dr Ömer Parıldar, was fantastic, and gave me exactly what I wanted. He was very involved with the process visiting me daily after the operation, which was great to ask any questions and put me at ease that my recovery was going well. The staff at Medistanbul were angels, from the nurses to the cleaners everyone was so friendly and caring in their roles. Some more staff from Booking Surgery is like to mention is David Tucker who came to visit me on the ward and chat, which was lovely to meet someone who’s an advocate for what this company can do to improve someone’s entire life! And also, Nadia, who frequently chatted with me made sure I had everything I need, she is a huge asset to this company and for me, the kind and reassuring smiling face you’d need at a time like this. Thank you so much to booking surgery, if I could give more stars I would☺️

Dee reviewed Booing surery…

This company uses the most professional surgeons.Dr Soner is amazing surgeon and lovely person in general, his English is fantastic too. The serves is excellent and the hospital is so clean.The nurses are so helpful too. I stayed at the hospital my full stay.

Jade Senior reviewed Thank you so much!

Can’t recommend booking surgery enough! WOW. From first consultation, being picked up at the airport, the hospital and all the staff. I can’t fault one single thing! There is always a professional translator but honestly everyone’s English is so good! The nurses are so so attentive and nothing is too much, smiling from start to the finish of their shift. I felt so looked after at every stage. The surgeon went above and beyond my expectations and I can’t believe my new body, booking surgery has given me a new life. And I’ll be forever grateful So clean and you stay in the hospital your whole stay, regular check ups, monitoring and 24/7 care always! I don’t even have any flaws! An amazing surgery with affordable prices, if you’re hesitating don’t! Just do it! My only regret is not doing it sooner! Thank you so much !

Vanessa Smale reviewed I have had a gastric sleeve

I have had a gastric sleeve. The nurses are always smiling and so friendly. The after care is perfect. You always have an interpreter to hand. I was extremely nervous travelling to another country for surgery, but everything has been great.